EvoHostFrequently Asked Questions
Find answers to common questions about our game server hosting services
How do I get started with game server hosting?
Getting started is simple! Choose your game, select a server location, and follow our easy setup wizard. Your server will be up and running in minutes with our instant deployment system.
What kind of support do you provide?
We provide 24/7 premium support through multiple channels including live chat, email, and Discord. Our support team consists of gaming experts who can help with setup, configuration, and any technical issues.
Can I modify server settings and configurations?
Yes! All our game servers come with full administrator access. You can modify game settings, install mods, configure plugins, and access all server files through our custom control panel or FTP.
What payment methods do you accept?
We accept all major payment methods including credit/debit cards (Visa, MasterCard, American Express), PayPal, cryptocurrency (Bitcoin, Ethereum), and various local payment options depending on your region.
Do you offer DDoS protection?
Yes! All our servers come with enterprise-grade DDoS protection included at no extra cost. Our protection system can mitigate attacks up to 1.2 Tbps, ensuring your server stays online during attacks.
Is there a money-back guarantee?
Absolutely! We offer a 7-day money-back guarantee on all our hosting plans. If you're not satisfied with our service, simply contact our support team within 7 days for a full refund, no questions asked.
Still have questions?
Our support team is available 24/7 to help you with any questions or concerns.
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